What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your service is badly loaded. Do you have technical problems?

    Asked by accessorio on March 04, 2012 at 09:17 AM

    I put the link to the form on my site, and it does not boot.

    Page URL:
    http://sorio.tom.ru/

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    JotForm Support

    Answered by mliz on March 04, 2012 at 09:37 AM

    The form works fine from my end, the system is  up and running and there were no reported outage or any sort of that kind.

    Have you tried clearing the browser's cache and cookies or tried a different network? If this does not resolve the issue can you please provide the error message if there is any.

    Thanks!

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    JotForm Support

    Answered by liyam on March 04, 2012 at 09:41 AM

    In addition, I recommend that on your URL, please remove this parameter: &forceDisplay=1&prev and change form.jotform.com to www.jotform.com.

    So your link should only be like: http://www.jotform.com/form/20134944265

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    Answered by accessorio on March 04, 2012 at 10:08 AM

    MB because I am from Russia?

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    JotForm Support

    Answered by mliz on March 04, 2012 at 10:21 AM

    Please use the domain assigned for the form which in this case is,

    http://www.jotformeu.com/form/20633048133343

    The location at the time that you have created the form is taken into account when the domain is assigned which is why you have jotformeu.com. The form is restricted to work only with the domain assigned to it.

    Let us know if you have further questions.