How do I make sure the form is optimized for mobile?

  • FiderMarketing
    Asked on April 11, 2016 at 10:51 AM

    I've optimized my webpage for mobile, but no matter how I adjust the jotform on my mobile optimized page, it does not show the entire form during mobile view.

  • Kevin Support Team Lead
    Replied on April 11, 2016 at 11:52 AM

    When you create a form in JotForm it is mobile responsive by default and you should not do anything else; however, if you want to ensure that your form is mobile responsive here are some links that will help you with that: 

    How-To-Make-Mobile-Friendly-Forms-on-JotForm

    How-to-Make-Forms-Mobile-Responsive

    By the way, I checked your website and noticed that your form is loading responsively, see the image below: 

    How do I make sure the form is optimized for mobile? Image 1 Screenshot 20

    Hope this will help you. 

  • FiderMarketing
    Replied on April 11, 2016 at 1:45 PM
    Hi Kevin,
    It looks like it is mobile optimized from the screen shot that you just attached, but when I tested with a couple iphones over here, the far right side of the form is being cut off. There are 2 screen shots attached on how I see it when I test from my iphone.
    Thanks,
    Dave Fider
    ...
  • Huberson
    Replied on April 11, 2016 at 3:26 PM

    If you were to view the form from the direct link - https://www.jotform.com/60984421979167 you will notice that it is fully responsive. But on your website when it is previewed on certain devices you might see some contents on of your website pushing the form to the right.

    How do I make sure the form is optimized for mobile? Image 1 Screenshot 20

    You might need to adjust the CSS @media rules on the website to make the contents flow with the form on those various devices. It is like the form is inside a fixed width container when viewed on some devices.

    You can also correct the left positioning.

    Feel free to get back to us if more assistance is needed.

  • ExploreAdmin
    Replied on July 1, 2016 at 5:38 PM

    I am having the same problem. Please help. No matter what i do, the form is being cut off on the right side.

  • Welvin Support Team Lead
    Replied on July 1, 2016 at 6:58 PM

    @ExploreAdmin: I see that you have created your own thread with regards to the responsiveness of the form. Please stick to your own thread, you should receive our reply later.