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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where did my form go?

    Asked by Emily Weindorfer  on April 11, 2016 at 10:54 AM

    Hi there,

     

    I created a form outside of my normal account, realized it too late and people started submitting to my form. We've received a number of submissions, but now my form is missing and I can't figure out where to go to edit it. 

    Responses to the form are going to razagury@venturelab.ca and I was attempting to create the form under the account jkintanar@venturelab.ca

     

    Please advise how to retrieve my form - not totally sure why I was able to create a form outside of my account but I'm hoping you can help me get it back!

     

    Emily

    Page URL:
    http://www.venturelab.ca/communityBUILD-socialventure

    create a form responses submissions missing form form not showing
  • Profile Image
    JotForm Support

    Answered by Jan on April 11, 2016 at 12:01 PM

    I can see that you are referring to this form (http://www.jotform.ca/form/60675342022246).

    This form is associated to a guest account (guest_60675575354060). If you like, we can transfer the said from the guest account to your (ventureLAB) user account.

    We'll wait for your confirmation. Thank you.

  • Profile Image

    Answered by Emily Weindorfer  on April 11, 2016 at 12:45 PM
    Hi there,
    Yes please do this, thank you.
    Emily
    Emily Weindorfer
    Experience Coordinator
    p: 905-248-2728 | c: 416-525-5065
    ventureLAB | www.ventureLAB.ca
    7271 Warden Ave., 2nd floor, Markham, ON, L3R 5X5
    [Title: ventureLAB logo - Description: cid:image001.jpg@01D00D7A.924A2BD0]
    Follow us on social media:
    [Title: Twitter @ventureLAB_ - Description: cid:image010.png@01D0AA71.F70BB3B0][Title: LinkedIn - Description: cid:image011.png@01D0AA71.F70BB3B0][Title: ventureLAB on Flickr - Description: cid:image012.png@01D0AA71.F70BB3B0][Title: ventureLAB on YouTube - Description: cid:image013.png@01D0AA71.F70BB3B0]
    ...
  • Profile Image
    JotForm Support

    Answered by david on April 11, 2016 at 01:49 PM

    I have moved the form from your Guest account to your registered account.  It should now be available from "ventureLAB".  If there is anything else we can assist you with, let us know and we will be happy to help.

  • Profile Image

    Answered by Emily Weindorfer  on April 11, 2016 at 02:45 PM
    Thank you!
    Emily Weindorfer
    Experience Coordinator
    p: 905-248-2728 | c: 416-525-5065
    ventureLAB | www.ventureLAB.ca
    7271 Warden Ave., 2nd floor, Markham, ON, L3R 5X5
    [Title: ventureLAB logo - Description: cid:image001.jpg@01D00D7A.924A2BD0]
    Follow us on social media:
    [Title: Twitter @ventureLAB_ - Description: cid:image010.png@01D0AA71.F70BB3B0][Title: LinkedIn - Description: cid:image011.png@01D0AA71.F70BB3B0][Title: ventureLAB on Flickr - Description: cid:image012.png@01D0AA71.F70BB3B0][Title: ventureLAB on YouTube - Description: cid:image013.png@01D0AA71.F70BB3B0]
    ...
  • Profile Image
    JotForm Support

    Answered by david on April 11, 2016 at 03:47 PM

    You are very welcome!  Just let us know if there is anything else we can do for you.