SSL setting has lead to Quota being reached

  • Profile Image
    clicloc
    Asked on March 04, 2012 at 12:16 PM

    Hi,

     

    I am assessing JotForm and realise that using SSL on the two forms I have has lead to my account reaching the maximum of 10 SSL submissions. I am now using non-secure forms but I am still receiving the quota warning message. Reading through your forum, I now realise that the account reaches maximum quota if 10 SSL submissions are made OR 100 forms are submitted.

    Could you please reset the SSL count so that I no longer receive this warning message?

    Many thanks,

     

    Brian

  • Profile Image
    mliz
    Answered on March 04, 2012 at 12:32 PM

    The quota limits only resets on the first day of next month, this one time  I have reset your SSL submissions to 9 and removed the scheduled disabling of your forms. Please make sure to remove Secure Form embeded in your webpage and change it to regular forms instead.

    NOTE: We can only do this one time.

    Thanks for using JotForm.

  • Profile Image
    clicloc
    Answered on March 04, 2012 at 12:40 PM

    Much appreciated mliz.

     

    Brian