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    How can someone purchase additional items through PayPal by editing their submission?

    Asked by gdickison on April 11, 2016 at 02:23 PM


    I have a form that takes payments via the PayPal integration. I have also set up the "Create User ID" form and included an "edit response" in the auto-reply email so that people can return to their submission and edit it.

    Someone submitted their form and purchased an item (a meal) using PayPal, then decided to purchase an additional meal. When they they updated the form and clicked "Submit" they were not taken to PayPal to pay the additional amount.

    Can you help me sort that out?



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    JotForm Support

    Answered by david on April 11, 2016 at 03:50 PM

    Editing a submission will not trigger the PayPal integration.  It is only triggered upon initial completion of the submission.  If the user needs to purchase a different item, they would need to submit the form once again.