What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting notifications

    Asked by chrisjaeger on April 11, 2016 at 02:34 PM

    Hi. I'm not getting my notifications at chrisjaeger@gmail.com.

    Checked my junk folders, nothing there.

    I think your system is blocking them.


  • Profile Image

    Answered by Huberson on April 11, 2016 at 04:14 PM

    It appears that your email address was in bounce list, since it has been removed you should be able to get the notifications now.

    You can also check if an email is in bounce list from your account setting - How-to-remove-your-email-address-from-bounce-list


    Contact us any time If you need additional assistance.