What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are not receiving Email notification

    Asked by rosa  on April 11, 2016 at 03:00 PM

    não estamos recebendo o formulario em nosso email.

    email nosso
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    Answered by Huberson on April 11, 2016 at 04:39 PM

    we are not getting the form in our email.

    This is because your email address was in bounce list. You should receive your form notifications noe as it has been removed.

    Some guides to help prevent from not getting email notifications:

    Setup-email-alerts-to-prevent-emails-not-being-received-issues

    Whitelisting-JotMails-IP-Addresses

    You can also check if your email is in bounce list when not getting email from your account setting - How-to-remove-your-email-address-from-bounce-list