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How do I get the correct information emailed when someone submits a form built from an existing template?Asked by royalfamilycos on April 11, 2016 at 09:01 PM
I used a template to build a t-shirt order form. I am asking for first & last name, phone number, email address, and then a t-shirt order. However, the submissions that are emailed to me are ONLY giving me information that was asked in the original template...that I deleted when I shaped this form to be my unique form for my needs.
My form is at https://form.jotform.com/61007036460949
I used this as the starting template:Uniform Order Form
Gathers Customer Info, lets the customer see and select item, size, number of each, special options, contains some conditions
This is what I ask in the form:
First and Last Name
T-shirt (size and quantity)
This is what I get emailed to me:Sacramento CERT Uniform OrderInbox
xRFKC/TShirt Order x
You need to create a new Notification on your form so that the submission email will contain the updated field names of the form.
Follow this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
use the Create New Email button
Hope this help. Let us know if this did not work for you.