How do I get the correct information emailed when someone submits a form built from an existing template?

  • royalfamilycos
    Asked on April 11, 2016 at 9:01 PM

    I used a template to build a t-shirt order form. I am asking for first & last name, phone number, email address, and then a t-shirt order. However, the submissions that are emailed to me are ONLY giving me information that was asked in the original template...that I deleted when I shaped this form to be my unique form for my needs. 

     

    My form is at https://form.jotform.com/61007036460949

    I used this as the starting template: 

    Uniform Order Form   How do I get the correct information emailed when someone submits a form built from an existing template? Image 1 Screenshot 80 Shared by SFDCERT  How do I get the correct information emailed when someone submits a form built from an existing template? Image 1 Screenshot 80 Cloned 2126 times  How do I get the correct information emailed when someone submits a form built from an existing template? Image 1 Screenshot 80 Permalink

    Gathers Customer Info, lets the customer see and select item, size, number of each, special options, contains some conditions

    This is what I ask in the form:

    First and Last Name

    Phone Number

    Email Address

    T-shirt (size and quantity)

     

    This is what I get emailed to me:

    Sacramento CERT Uniform Order
     
     
    Inbox
    x
    RFKC/TShirt Order
    x
     
     
     

    JotForm via jotform.com 
    6:38 PM (18 minutes ago)
    How do I get the correct information emailed when someone submits a form built from an existing template? Image 4 Screenshot 113
     
    How do I get the correct information emailed when someone submits a form built from an existing template? Image 4 Screenshot 113
    How do I get the correct information emailed when someone submits a form built from an existing template? Image 4 Screenshot 113
    to melissa.tenpas
    How do I get the correct information emailed when someone submits a form built from an existing template? Image 4 Screenshot 113
     
     
     
     
     
    Question Answer
    First Name Matt
    Last Name Lehmann
    FCC Call Sign
    E-mail found1020@yahoo.com
    Position:
    Uniform Items
    Special Requests:
    Order Number
    Jotform Thread 815870 Screenshot
  • jonathan
    Replied on April 12, 2016 at 2:05 AM

    Hi,

    You need to create a new Notification on your form so that the submission email will contain the updated field names of the form.

    Follow this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    use the Create New Email button

    How do I get the correct information emailed when someone submits a form built from an existing template? Image 1 Screenshot 20

    Hope this help. Let us know if this did not work for you.

    Thanks.