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  • Profile Image

    Custom URL of form is not working.

    Asked by jill darville  on April 11, 2016 at 09:05 PM

    I have the address thats on my messenger service that works 

    https://www.jotform.com/WARN/warn-inc-home-yard-check-form 

    but not working when i try to access from my computer ??

    Page URL:
    https;//www.jotform.com/WARN2014/warn-inc-home-yard-check-form

    JotForm check www home
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 12, 2016 at 02:18 AM

    Hello Jill,

    It seems you are using your form's incorrect custom URL and that is the reason why it is not working for you. The correct custom URL should be: https://form.jotform.com/WARN2014/warn-inc-home--yard-check-form 

    Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!