Is there a phone number which I can call JotForm?

  • Profile Image
    Pamela
    Asked on April 11, 2016 at 09:30 PM

    @jeanette

    It is very disturbing that we can not call JOT if we have an issue.  I have emailed support and I have  not heard back from anyone.

    My acct was suspended do  to possible phishing.  I use Jot Daily.   I need this fixes ASAP

     

    Thank you

  • Profile Image
    liyam
    Answered on April 11, 2016 at 09:49 PM

    Hello Pamela,

    Unfortunately, we do not have phone support. However, our online support is online 24/7 and should be able to answer you concern here in the soonest possible time.

    As I have checked your account (pandgtravel), it appears to be active. As your concern may have been addressed already by another colleague.  You should be able to access and modify your forms to your desire.

    If you are missing an email from the first email you've sent regarding your account, please check your junk mail folder as it may have probably landed there.

    If you have other questions or concerns, please do let us know.  We'll be more than happy to assist.

    Thanks,
    -Liyam