What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't reload

    Asked by acase on April 11, 2016 at 09:34 PM

    Form keeps reloading same information previously submitted when using a galaxy 5s, tried clearing browser cache, tried restarting phone, Uninstalled browser and reinstalled. Computer works fine only problem is with mobile, tried on multiple phones.

    Page URL:
    https://form.jotform.com/53014566289965

    reload won't problem cache Mobile same information
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    Answered by crescendofoundation on April 11, 2016 at 10:06 PM

    I'm having the same exact problem on my MacBook Air. Here's my form. I tried to "DISABLE" autofill preferences but it wont save the change and continuually re-loads the last form completed. 

    https://form.jotform.com/50257725853157

     

    Help Jotform! please!

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    JotForm Support

    Answered by liyam on April 12, 2016 at 03:08 AM

    Thank you for reporting this matter to us, acase and crescendofoundation. According to my colleague, this is now fixed. Can you please try changing your autofill settings again to longer intervals of saving and try making a submission again if it still loads an old submission?

    Looking forward to your response.

    Thanks.