What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    uploading photos to the form

    Asked by kinneret on March 04, 2012 at 03:44 PM


    when i'm choosing upload photo to my form from my computer, it previews the photo, but when i click on preview with open new tab, the photo disapear, and only the form exists.

    why does it happen?


    thank you


    Page URL:

  • Profile Image

    Answered by jcm0731 on March 04, 2012 at 05:26 PM

    hi kinneret,

    you can upload image to the form by going to power tools, then select image.

    when prompt for upload, choose upload image file

    choose image from your computer

    then upload.

    i made something similar.. 




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    JotForm Support

    Answered by idarktech on March 04, 2012 at 06:44 PM


    I don't see any image on your form, live preview or even in the form builder (edit mode). Can you please try to re-upload it? Thanks.

    Also, your form was created under a Guest account, which relies on browser cookies to identify the form owner. Once these cookies are cleared or overwritten in any way, you will lose access to your form. So, I would suggest you to create an account using the same email address that you entered in the form's notification email setup. This will automatically pull over the form and submisisons from the guest account to your newly registered Jotform account

    Hope this information helps. Let us know if there's anything else you need assistance with. Thank you and have a great day!