What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is taking quite a long time to load

    Asked by ciazumano on April 12, 2016 at 12:28 AM
    By the way I notice that the form is taking quite a long time to resolve and pass the info on. Could this be due to an email routing problem?
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    JotForm Support

    Answered by Kiran on April 12, 2016 at 12:42 AM

    Do you mean to say that the form is loading slowly on your webpage? If so, it might not be related to the email issue. I've checked your web page and see that the form is loading without any issues at my end. Could you let us know which browser you are using? We generally recommend Google Chrome or Mozilla Firefox browsers to use with JotForms. Could you please check loading the web page on a different browser and see if that helps?

    If you need any further assistance, please let us know. We will be happy to help.