What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customer can't submit payment?? Says "restricted account"

    Asked by bsla_awards on April 12, 2016 at 10:12 AM

    I tried it also with my credit card. got error message here: https://submit.jotform.us/submit/60478688990173/

    Page URL:

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    JotForm Support

    Answered by Welvin on April 12, 2016 at 11:40 AM

    It seems that this is related to your first thread, kindly update the original thread with the screenshot of the error.