'Form not found. This form has been deleted by the owner' error message shown while viewing the form

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    Asked on April 12, 2016 at 10:31 AM

    Hi there,

    impossible to create new forms, they cannot be published, I got this message while clicking on preview : 

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form
    How can I resolve that ?
  • Profile Image
    Answered on April 12, 2016 at 11:47 AM

    Unfortunately, we had a temporary issue with the database replication in EU servers. However, the issue was identified quickly and should be resolved by now. Sorry for the inconvenience this may have caused. I've checked your JotForm now and it is opening normally at my end.

    Please check now and let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image
    Answered on April 18, 2016 at 05:52 AM

    Thanks for the reply, it is working right now !