'Form not found. This form has been deleted by the owner' error message shown while viewing the form

  • evank001
    Asked on April 12, 2016 at 10:31 AM

    Hi there,

    impossible to create new forms, they cannot be published, I got this message while clicking on preview : 

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form
     
     
    How can I resolve that ?
    Thanks,
    Adrien
  • Kiran Support Team Lead
    Replied on April 12, 2016 at 11:47 AM

    Unfortunately, we had a temporary issue with the database replication in EU servers. However, the issue was identified quickly and should be resolved by now. Sorry for the inconvenience this may have caused. I've checked your JotForm now and it is opening normally at my end.

    Form not found Screenshot 20

    Please check now and let us know if you need any further assistance. We will be happy to assist. 

  • evank001
    Replied on April 18, 2016 at 5:52 AM

    Thanks for the reply, it is working right now !