What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    'Form not found. This form has been deleted by the owner' error message shown while viewing the form

    Asked by evank001 on April 12, 2016 at 10:31 AM

    Hi there,

    impossible to create new forms, they cannot be published, I got this message while clicking on preview : 

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form
     
     
    How can I resolve that ?
    Thanks,
    Adrien
    Page URL:
    https://form.jotform.com/61024627997969

    message preview create
  • Profile Image
    JotForm Support

    Answered by Kiran on April 12, 2016 at 11:47 AM

    Unfortunately, we had a temporary issue with the database replication in EU servers. However, the issue was identified quickly and should be resolved by now. Sorry for the inconvenience this may have caused. I've checked your JotForm now and it is opening normally at my end.

    Please check now and let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image

    Answered by evank001 on April 18, 2016 at 05:52 AM

    Thanks for the reply, it is working right now !