What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes in the form builder are not showing in the live form view

    Asked by arpee on April 12, 2016 at 11:06 AM

    Seems to have a cache problem somewhere on Jotform's servers...

    All changes made are not reflected on the form on any browser or other PC.


    When I duplicate the form, the new one gives an error : "form has been deleted by user"...???


    See attached screenshot.

    Page URL:

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    JotForm Support

    Answered by Welvin on April 12, 2016 at 12:31 PM

    Yes, I think there's a cache issue with your form. I've cleared your forms cache and that seems fixed the problem. Please check again.

    Here's our guide on how to clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

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    Answered by arpee on April 12, 2016 at 12:45 PM
    OK. Looks working. Thanks.
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    JotForm Support

    Answered by BJoanna on April 12, 2016 at 01:48 PM

    We are glad to hear that your issue is resolved.

    Feel free to contact us if you have any other questions.