Changes in the form builder are not showing in the live form view

  • arpee
    Asked on April 12, 2016 at 11:06 AM

    Seems to have a cache problem somewhere on Jotform's servers...

    All changes made are not reflected on the form on any browser or other PC.

     

    When I duplicate the form, the new one gives an error : "form has been deleted by user"...???

     

    See attached screenshot.

    Jotform Thread 816371 Screenshot
    Page URL: https://form.jotformeu.com/61023418839355
  • Welvin Support Team Lead
    Replied on April 12, 2016 at 12:31 PM

    Yes, I think there's a cache issue with your form. I've cleared your forms cache and that seems fixed the problem. Please check again.

    Here's our guide on how to clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache. 

  • arpee
    Replied on April 12, 2016 at 12:45 PM
    OK. Looks working. Thanks.
    Ro
    ...
  • BJoanna
    Replied on April 12, 2016 at 1:48 PM

    We are glad to hear that your issue is resolved.

    Feel free to contact us if you have any other questions.