Changes in the form builder are not showing in the live form view

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    Asked on April 12, 2016 at 11:06 AM

    Seems to have a cache problem somewhere on Jotform's servers...

    All changes made are not reflected on the form on any browser or other PC.


    When I duplicate the form, the new one gives an error : "form has been deleted by user"...???


    See attached screenshot.

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    Answered on April 12, 2016 at 12:31 PM

    Yes, I think there's a cache issue with your form. I've cleared your forms cache and that seems fixed the problem. Please check again.

    Here's our guide on how to clear your forms cache:

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    Answered on April 12, 2016 at 12:45 PM
    OK. Looks working. Thanks.
  • Profile Image
    Answered on April 12, 2016 at 01:48 PM

    We are glad to hear that your issue is resolved.

    Feel free to contact us if you have any other questions.