What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm not receiving Mail Chimp Subscribers?

    Asked by buymorefans on April 12, 2016 at 12:38 PM



    I have been noticing that I don't get as many mail chimp subscribers as I do form submissions. I contacted you guys a while back and you suggested reconnecting the mail chimp integration which I did on multiple forms but this hasn't solved the issue.


    Could someone look into this please

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    JotForm Support

    Answered by Nik_C on April 12, 2016 at 02:01 PM

    I did some tests on Mail Chimp and everything is working as intended.

    It is strange that you're receiving only some of the subscribers. Do you have free Mail Chimp account, since it is allowing up to 2000 subscribers?

    Please let us know.