privacy policy and terms of use for end users who fill out forms

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    Cris Vu
    Asked on April 12, 2016 at 01:23 PM

    I have read your Privacy Policy and Terms of Use, and it looks like they are both directed at the company using Jotform to collect data.  Do you have a separate Privacy Policy and Terms of Use that applies to the end users that fill out the form. 

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    Answered on April 12, 2016 at 02:27 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    How our users use the the data they collect is up to them.  Since people filling out the form often are not using the site directly, it would be difficult to show or enforce a terms of service for those users.

    If you would like to know more about our privacy policies, here if more information on how to keep your data safe:

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    Answered on April 13, 2018 at 10:02 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 03:58 AM

    Update: HIPAA is available for the Silver plan as well.