Some of my widgets that i have placed in the file (image radio button, upload image, color picker) work in the preview tab on jotform but not on site

  • demarcosurf
    Asked on April 12, 2016 at 4:38 PM

    https://form.jotform.com/61012511797148

    http://dev.demarcosurf.com/order-custom/

  • David JotForm Support
    Replied on April 12, 2016 at 4:57 PM

    Rather than using the oEmbed method, try adding the iFrame code directly:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Add the iFrame code as HTML and it should allow for the widgets to properly display.  If that does not work, let us know and we will be happy to have another look.

  • demarcosurf
    Replied on April 12, 2016 at 5:44 PM

    Thank you, that did clear up my problem and the widgets all work now!  although the background of the form is not fixed now and doesnt have the cool effect of scroll down with the fixed background anymore. the preview link is still doing that so is there away to adjust the code to have that look?

     http://dev.demarcosurf.com/order-custom/

    Aloha!

  • Kiran Support Team Lead
    Replied on April 12, 2016 at 5:57 PM

    It seems that you have copied only iframe section from the embed code to use on your webpage. Could you try embedding the form on your web page using the complete iframe embed code so that the height of the form would be automatically set?

    Some of my widgets that i have placed in the file (image radio button, upload image, color picker) work in the preview tab on jotform but not on site Image 1 Screenshot 20

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • demarcosurf
    Replied on April 12, 2016 at 5:58 PM

    I kinda was messing around and think i've worked it out.

  • demarcosurf
    Replied on April 12, 2016 at 5:59 PM

    When I had all the code there it didnt work when I deleted the script code it works

     

  • Kiran Support Team Lead
    Replied on April 12, 2016 at 6:03 PM

    Well. This might have happened due to any conflict of the scripts on the webpage. Glad to see that you were able to fix the issue. If you feel that the height of the form is more, you may change it on the embed code.

    Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!