What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where has my saved form gone?

    Asked by robnrl on April 12, 2016 at 05:08 PM

    Hi - I have been designing a form for an hour - It has auto saved and been manual saved on various occasions -I just went to go back into it to add edits and the only thing there is the title - no idea how this happened - I cant get the one i Was designing back - any ideas?

    Page URL:
    https://form.jotformeu.com/61026353879360

    saved gone form save save form
  • Profile Image

    Answered by Huberson on April 12, 2016 at 05:47 PM

    Hello,

    If the form has been saved you can roll-back to the point where it previously saved from Revision History - How-to-View-Form-Revision-History.

    Please let us know if you need more assistance.

  • Profile Image

    Answered by robnrl on April 12, 2016 at 06:45 PM
    Thanks for this….
    When I tried that it keeps bringing up the same form between now and 2 hours ago for each revision I choose – each change in revision I select is the same, but I had added a lot of questions and fields (And manually saved) and none are visible in any variation I choose -Cant fathom how this happened.
    The last thing I done before exiting was to click the ’submit’ button at the bottom of the form I was designing – should I not have done this perhaps, because after doing that, all my fields created have disappeared, leaving only the title of the form and submit box as per screenshot below;
    ...
  • Profile Image

    Answered by robnrl on April 12, 2016 at 06:45 PM
    I got this sorted actually – thanks for help!
    ...
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    JotForm Support

    Answered by jonathan on April 12, 2016 at 07:51 PM

    Thank you for letting us know that all is good now. :-)

    Contact us again anytime should you need further assistance.

    Cheers