What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form keeps disabling itself

    Asked by alloutmarketing on April 12, 2016 at 05:27 PM

    Hello, I've attempted to enable my form but for some reason it keeps coming up as disabled. Please let me know how to get it to stay enabled. Thanks!


    Form is at https://form.jotform.com/61025371645148/

  • Profile Image

    Answered by Ben on April 12, 2016 at 05:55 PM

    I took a look at your form and account and I see that your account got suspended at one point by our system.

    Looking at the form itself, it seems OK, but I presume that at some point it seemed as if might not be.

    I have resolved this for you and it should work properly for you now. Do of course let us know if you have any further issues and we would be happy to look into and help resolve the issue.