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  • Profile Image

    I received this message fro Paypal... what seems to be the matter?

    Asked by salimdeen on March 05, 2012 at 08:23 AM
    Subscription Details

    Subscription#S-3BF19163WC284203U

    (Questions about this subscription? Contact us.)

    Interlogy LLC (The recipient of this subscription is Verified)
    aytekin@interlogy.com
    Feb 3, 2010
    11:20:45 PST
    Cancelled
    Mar 4, 2012
    $9.00 USD for the first month
    Then $9.00 USD for each month
    Business Contact Information
    contact@interlogy.com
    JotForm premium monthly
    No Address Provided
  • Profile Image
    JotForm Support

    Answered by mliz on March 05, 2012 at 08:35 AM

    It appears that your JotForm Premium subscription has been cancelled, the account is set to be downgraded to the Free version on March 24. If you wish to continue your Premium subscription you can always re upgrade using Paypal.

    Let us know if you have further questions.

  • Profile Image

    Answered by salimdeen on March 05, 2012 at 09:07 AM

    why was it downgraded?

  • Profile Image

    Answered by fxr on March 05, 2012 at 09:36 AM

    @salimdeem, 

    I believe there is a finite period on the length of a contract with Paypal. 

    To protect subscribers from a never ending recurring charge which may not be in required, the subscription reaches the end of its term (which I believe is 24 months) and automatically cancels. 

    Your Premium status will expire on March 24th, should you wish to, you will need to reactivate the Paypal subscription on or just after that date. 

    If you want, I can make a note to send you an email reminder on that date. Please advise on that.