Why I cannot preview or publish my forms?

  • Profile Image
    nyagroup
    Asked on April 13, 2016 at 06:49 AM

    Hi there,


    Could you please help, i have made several forms that i cannot seem to preview or publish and use.


    When i go to either, i get the attached message saying that the form is disabled...and not found, but in the preferences it says it is enabled. I have tried making new forms from scratch but i get the same result.

     

  • Profile Image
    Nik_C
    Answered on April 13, 2016 at 10:13 AM

    I checked your account and I found out that it was auto suspended by our anti-phishing system. I checked all your forms and saw that they are not phishing forms so I whitelisted them and reactivated your account.

    We're sorry for this inconvenience.

    Please let us know if you have any further questions.