What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I cannot preview or publish my forms?

    Asked by nyagroup on April 13, 2016 at 06:49 AM

    Hi there,


    Could you please help, i have made several forms that i cannot seem to preview or publish and use.


    When i go to either, i get the attached message saying that the form is disabled...and not found, but in the preferences it says it is enabled. I have tried making new forms from scratch but i get the same result.

     

    Page URL:
    https://www.jotform.com//?formID=61032514888861

    Screenshot
    My Forms publish preview cannot preview
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 13, 2016 at 10:13 AM

    I checked your account and I found out that it was auto suspended by our anti-phishing system. I checked all your forms and saw that they are not phishing forms so I whitelisted them and reactivated your account.

    We're sorry for this inconvenience.

    Please let us know if you have any further questions.