What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Address Field on a Form

    Asked by Tawhiyd on March 05, 2012 at 09:05 AM

    I need to adding Address fields but "tools" does not waking.


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    Answered by Rain on March 05, 2012 at 09:23 AM

    Hi Taw,

    I checked it and its working correctly, try a different browser in case or clear your browser cache

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    Answered by pinoytech on March 05, 2012 at 11:07 AM


    Same here! Your form is working properly, I can see the address fields.

    If you can see any changes of your form, try to delete your browsing cache and re-embed your Jotform code in to your website page.

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    Answered by Tawhiyd on March 05, 2012 at 12:56 PM

    its ok now, through google chrome.


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    JotForm Support

    Answered by abajan on March 05, 2012 at 07:34 PM

    Hi Tawhiyd

    Were you experiencing this issue in a browser other than Chrome? If so, could you please let us know which one it was?


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    Answered by Tawhiyd on March 06, 2012 at 05:50 AM

    internet explorer 8 which not allow me to use tools

    After a few tries i managed to reset my form with google chrome..Thanks

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    Answered by TISCALI on March 06, 2012 at 05:52 AM

    I think you've a JavaScript Error because with a different browser it works.

    I suggest you to upgrade/reinstall Internet Explorer for best compatibility.