What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    EU Forms: Changes not showing in live preview

    Asked by fratamax on April 13, 2016 at 09:41 AM

    Good morning,

    I modified my form but the changes do not appear.

    I recreated the form but is not published.


    How can I fix?

    Thank you

    Page URL:

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    JotForm Support

    Answered by Charlie on April 13, 2016 at 09:55 AM

    Apologies for the inconvenience. It seems like it only affects those forms that are in the EU region. We have immediately informed our back-end team regarding this issue. We will update you on this thread as soon as this has been resolved. 

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    JotForm Support

    Answered by Charlie on April 13, 2016 at 10:19 AM

    We just received news from our back-end team that this is now fixed. If you are still seeing the error message or getting any problems, please open the form in the form builder and hit the "Save" button.

    Let us know if you are still having difficulties on this. Thank you for your patience and understanding.