EU Forms: Changes not showing in live preview

  • Profile Image
    fratamax
    Asked on April 13, 2016 at 09:41 AM

    Good morning,

    I modified my form but the changes do not appear.

    I recreated the form but is not published.

     

    How can I fix?

    Thank you

  • Profile Image
    Charlie
    Answered on April 13, 2016 at 09:55 AM

    Apologies for the inconvenience. It seems like it only affects those forms that are in the EU region. We have immediately informed our back-end team regarding this issue. We will update you on this thread as soon as this has been resolved. 

  • Profile Image
    Charlie
    Answered on April 13, 2016 at 10:19 AM

    We just received news from our back-end team that this is now fixed. If you are still seeing the error message or getting any problems, please open the form in the form builder and hit the "Save" button.

    Let us know if you are still having difficulties on this. Thank you for your patience and understanding.