What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my subscription upgrade

    Asked by jlglou on April 13, 2016 at 10:02 AM

    Can you help me?

     

    subscription upgrade
  • Profile Image
    JotForm Support

    Answered by david on April 13, 2016 at 12:30 PM

    Your subscription has been cancelled.  You will retain your paid user benefits until April 24th, at which point, your account will automatically be downgraded back to a Free account and you will no longer be billed.