Is there a limit to how large a file can be uploaded?

  • Profile Image
    utct
    Asked on April 13, 2016 at 11:12 AM

    Our JotForm requires applications to upload two photos.  I have had an applicant contact me saying each time she tries to upload a photo she receives an error message saying the file is too large.  As of now, the limit is 1024kb. Can I increase the limits?

  • Profile Image
    ashwin_d
    Answered on April 13, 2016 at 01:17 PM

    Hello utct,

    Please be noted that by default file upload question only allows to upload 1 MB of file size but it is possible to increase the file size limit which can be uploaded. You may like to take a look at the following guide on how to increase the upload file size limit:  https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!