What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a limit to how large a file can be uploaded?

    Asked by utct on April 13, 2016 at 11:12 AM

    Our JotForm requires applications to upload two photos.  I have had an applicant contact me saying each time she tries to upload a photo she receives an error message saying the file is too large.  As of now, the limit is 1024kb. Can I increase the limits?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 13, 2016 at 01:17 PM

    Hello utct,

    Please be noted that by default file upload question only allows to upload 1 MB of file size but it is possible to increase the file size limit which can be uploaded. You may like to take a look at the following guide on how to increase the upload file size limit:  https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!