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utctAsked on April 13, 2016 at 11:12 AM
Our JotForm requires applications to upload two photos. I have had an applicant contact me saying each time she tries to upload a photo she receives an error message saying the file is too large. As of now, the limit is 1024kb. Can I increase the limits?
Page URL: https://form.jotform.com/53216794948166 -
Ashwin JotForm SupportReplied on April 13, 2016 at 1:17 PM
Hello utct,
Please be noted that by default file upload question only allows to upload 1 MB of file size but it is possible to increase the file size limit which can be uploaded. You may like to take a look at the following guide on how to increase the upload file size limit: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
Hope this helps.
Do get back to us if you have any questions.
Thank you!