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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disable

    Asked by Claude Robert  on April 13, 2016 at 11:15 AM

    what is it ?  I don't understand why my account is suspended

    Page URL:
    Quebec

    Screenshot
    account is suspended forms are disabled
  • Profile Image
    JotForm Support

    Answered by Welvin on April 13, 2016 at 01:14 PM

    Our apologies. You have been auto suspended but I've fixed it already. One of your forms has been marked as a phishing form, but it's all good upon checking. Your forms should be up now.

  • Profile Image

    Answered by Claude Robert  on April 13, 2016 at 01:45 PM
    Thank you but can you tell me wich form is marked as phishing form. I will check all
    thanks
    Claude Robert
    2950 rue de Port-Louis
    418-687-8999
    Site web: www.crobert-informatique.net
    Le 13 avril 2016 à 13:12:27, JotForm (noreply@jotform.com) a écrit:
    A new response has been received:
    Answered by Welvin
    Our apologies. You have been auto suspended but I've fixed it already. One of your forms has been marked as a phishing form, but it's all good upon checking. Your forms should be up now.

    View this thread on browser »Unsubscribe Thread
    1460567646
    ...
  • Profile Image

    Answered by Claude Robert  on April 13, 2016 at 02:45 PM
    Hi
    I look my forms, which fiels is considered as phishing, 
    Claude Robert
    2950 rue de Port-Louis
    418-687-8999
    Site web: www.crobert-informatique.net
    Le 13 avril 2016 à 13:12:27, JotForm (noreply@jotform.com) a écrit:
    A new response has been received:
    Answered by Welvin
    Our apologies. You have been auto suspended but I've fixed it already. One of your forms has been marked as a phishing form, but it's all good upon checking. Your forms should be up now.

    View this thread on browser »Unsubscribe Thread
    1460567646
    ...
  • Profile Image

    Answered by Claude Robert  on April 13, 2016 at 03:45 PM
    Hi
    Just to advise you that the forms on my site are now available only with password, so nobody can’t see it and and I will send the link and the password only when required. Theses forms are used around 25 times in a year
    So If i know what exactly is considered as phisihng and exactly wich form is considerer as phishing, I will modify the form
    Thanks
    Here is the link to check the forms are not available without password
    http://www.crobert-informatique.net/service-impot/
    Claude Robert
    2950 rue de Port-Louis
    418-687-8999
    Site web: www.crobert-informatique.net
    Le 13 avril 2016 à 13:12:27, JotForm (noreply@jotform.com) a écrit:
    A new response has been received:
    Answered by Welvin
    Our apologies. You have been auto suspended but I've fixed it already. One of your forms has been marked as a phishing form, but it's all good upon checking. Your forms should be up now.

    View this thread on browser »Unsubscribe Thread
    1460567646
    ...
  • Profile Image

    Answered by Huberson on April 13, 2016 at 05:29 PM

    Hello,

    Mostly forms that are considered phishing are those collecting sensitive information directly. Like a login form, a form which collecting Credit Card information and the like. 

    This are things that are against JotForm Terms of Use.

    There other tools like Widgets or plugins that can be used to get those sensitive information from the user instead of collecting them directly.