- BethshalomkcAsked on April 13, 2016 at 11:54 AM
I cloned a form that at one time worked. I have donation amount as optional. I am not sure what I need to change. Should I separate this into 2 forms?Page URL:
- JotForm SupportEltonCrisAnswered on April 13, 2016 at 01:38 PM
I was able to reproduce the problem. Something seems blocking the form when the submit button is clicked. I think it is due to the sandbox attribute that is inserted in your form embed code. If you are embedding the form using a WP Plugin, I suggest to re-embed it directly in your WP post or page using your iframe embed code. Make sure to paste the iframe embed code while on "Text" tab.
Hope this helps!
- BethshalomkcAnswered on April 13, 2016 at 03:45 PMOK. That worked. On the text page. There are 2 word press platform embed buttons. Do either of them work? I am NOT using a wp plugin.
Membership-IT - Web – Asst. to Exe Director
Congregation Beth Shalom
- JotForm SupportBDAVIDAnswered on April 13, 2016 at 05:16 PM
On behalf of my colleague, you are welcome!
What "text page" of your website are your referring to? Please share the direct link to it. You might share a screenshot to illustrate what you mean: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum