What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No notification email being sent

    Asked by cfernandes79 on April 13, 2016 at 12:07 PM

    No email is being sent when the form is submitted.

    Page URL:

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    JotForm Support

    Answered by Kiran on April 13, 2016 at 01:57 PM

    I've tried submitting your JotForm and see that the email has been sent from our end without any issue. 

    You may also check the email history log of your account by following the guide below:


    If the emails are not being delivered to your inbox, we request you to whitelist the JotForm IP addresses and email addresses. Also, please refer to the guide below that can help you with troubleshooting email delivery issues.


    Please get back to us if the issue still persists. We will be happy to assist you further.