What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can users in the EU fill out and submit forms on a US based server?

    Asked by clcadmin on April 13, 2016 at 12:16 PM
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    JotForm Support

    Answered by EltonCris on April 13, 2016 at 02:01 PM

    Yes, they should. If they're from EU and they want to submit a form that is stored in US server, it should be fine. However, do take note that their data will be stored on US server since the form is hosted on US server.

    If you are also from EU, you can decide if you want to store your form submissions back data to US server. By default, for all EU users, they are stored on EU server in order to comply with the safe harbour - EU rules.

    To do that, go to your my accounts page, under settings simply uncheck the "Europe Datacenter".

    If you have further questions, let us know.