- SRWproductsAsked on April 13, 2016 at 12:16 PM
When the "How to Send" field says: "Ship" we want the Company Name, Contact Name, Phone #, and Address Required. For some reason only the Phone # is being required. It was working fine until I added more conditioning on other options in that dropdown.
Only phone is required
Here are my conditions:Page URL:
- JotForm SupportNik_CAnswered on April 13, 2016 at 03:21 PM
I did some tests and I was able to replicate the issue you're having so I forwarded this to our backend team for more investigation.
We'll inform you through this thread about the outcome.
Thank you for your patience.
- SRWproductsAnswered on April 19, 2016 at 10:34 AM
Any update on this? I need this to work so I'm going to try and delete the conditions and start over once I hear a response from you.
- BenAnswered on April 19, 2016 at 10:43 AM
Your case is marked as important and a developer is assigned to it as well. This suggests that the developer is working on the resolution of your problem.
Unfortunately we can not give you any specific details on the same until the developer updates us about it through this thread.
We will however update you as soon as we have any news.
- SRWproductsAnswered on April 19, 2016 at 11:00 AM
Thank you Ben. Will I mess anything up if I delete the conditions and start over? I'm assuming they are working on a copy of my form.
- BenAnswered on April 19, 2016 at 11:05 AM
would actually suggest to clone your current form: How to clone an existing form from your account?
Once you do, you will be able to make changes on the new clone and this form would be available to our developer for testing.
Hope this helps.
- JotForm SupportNicholasWestleyAnswered on April 19, 2016 at 08:30 PM
This issue has now been fixed. Multiple "require multiple" conditions on the same field will now work as they should. Sorry for the inconvenience.