What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sorry! Only one entry is allowed.

    Asked by dougben50 on April 13, 2016 at 12:49 PM

    I keep getting this error message when testing and no way to get to PayPal. 

    Sorry! Only one entry is allowed.

    Multiple submissions are disabled for this form.

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    JotForm Support

    Answered by BJoanna on April 13, 2016 at 01:02 PM

    When I inspected your form I did not saw PayPal payment field. Inside of this guide you can find how to set up your order form: 

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form  

    http://www.jotform.com/help/50-PayPal-Forms 

    Error message "Sorry! Only one entry is allowed.", is related to form limits. 

    I have inspected setting of your form and you have set Unique submissions and Unique question limit.

    This means that form cannot be submitted two times from same device of with same email address. If you want to remove limitations for submissions, set them to NoCheck. 

    More about submission limits based on unique question and unique submissions, you can find inside of this guides:

    http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Hope this will help. Let us know if you need further assistance.