What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Quota reached

    Asked by robertak on April 13, 2016 at 01:43 PM

    Hello,

    I reached my quota a few days ago. I then deleted the data and I still get the message my form is disabled. Do you have to manually reset something each time ?  If so could you do it please.

    Thanks,

    Robert

    Page URL:
    https://form.jotformeu.com/60885669516370

    quota reached message thanks hello then
  • Profile Image
    JotForm Support

    Answered by david on April 13, 2016 at 02:49 PM

    Deleing submissions does not decrease the total, this only works for file uploads.  Submission limits reset on the first day of each month for all users.  If you need more than 100 per month, there are several "Get More" tasks that can be done from your account settings:

    https://www.jotform.com/myaccount/getMore

    Upgrading to one of our subscriptions will provide a much larger increase in limits:

    https://secure.jotform.com/pricing