What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we move our forms and subscription from one account to another?

    Asked by patostation on April 13, 2016 at 03:19 PM
    , another question can move a form with all your subscriptions from one account to a bronze free?
    move forms move subscription
  • Profile Image
    JotForm Support

    Answered by Welvin on April 13, 2016 at 03:35 PM

    Do you mean to ask if we can move forms and the subscription of the account to another account? We can move the forms, but the subscription depends on the processor type. Otherwise, the subscription should be cancelled then you should upgrade the other account.

    If you want to move your forms, just please let us know the URL's as well as the username of the other account.

  • Profile Image

    Answered by patostation on April 13, 2016 at 05:33 PM

    We need to send the form and subscriptions : https://form.myjotform.com/10325441503 our secondary user account : GestionSiC - email : kari-solange@hotmail.com .

     

    Please do not change the way the user account : patostation - airnet-vmserver@hotmail.com we are going to use it as a backup.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 13, 2016 at 08:42 PM

    The form along with the data has been moved to the account GestionSiC as per your request. The account patostation will remain without any other change.

    Cheers!