Can we move our forms and subscription from one account to another?

  • patostation
    Asked on April 13, 2016 at 3:19 PM
    , another question can move a form with all your subscriptions from one account to a bronze free?
  • Welvin Support Team Lead
    Replied on April 13, 2016 at 3:35 PM

    Do you mean to ask if we can move forms and the subscription of the account to another account? We can move the forms, but the subscription depends on the processor type. Otherwise, the subscription should be cancelled then you should upgrade the other account.

    If you want to move your forms, just please let us know the URL's as well as the username of the other account.

  • patostation
    Replied on April 13, 2016 at 5:33 PM

    We need to send the form and subscriptions : https://form.myjotform.com/10325441503 our secondary user account : GestionSiC - email : kari-solange@hotmail.com .

     

    Please do not change the way the user account : patostation - airnet-vmserver@hotmail.com we are going to use it as a backup.

  • Jeanette JotForm Support
    Replied on April 13, 2016 at 8:42 PM

    The form along with the data has been moved to the account GestionSiC as per your request. The account patostation will remain without any other change.

    Cheers!