What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use JotForm as a way to collect payment for registering for an event?

    Asked by Trenton Corvino  on April 13, 2016 at 05:23 PM

    Does JotForm collect credit card info for event registrations?  If so does it have the option to not charge people until the administrator selects which applicants will be attending the event?  Or does it automatically charge the credit card upon submitting the JotForm?  


    I greatly appreciate your help.  Thanks. 

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    JotForm Support

    Answered by liyam on April 13, 2016 at 08:15 PM

    Hello Trenton,

    Forms made under JotForm have the capacity to accept payments. Depending on which option you will have to set, and depending on the capacity of the payment gateway used, the form may have an option to do authorization only (no payment captured, charging should be done on your account with payment gateway) and/or do a direct charge to the card of the person who made the submission.

    Please take note that you have to use a payment gateway in order for your form to be able to collect payments as we do not allow a mere collection of credit card information because it is against our policy.

    You can learn more about how JotForm collects payments by reading this user guide. However, feel free to still ask us anytime.

    Thanks and warm regards.