What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a service charge for the payment options?

    Asked by locker33sports on April 13, 2016 at 07:55 PM
    payment options charge a
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    JotForm Support Manager

    Answered by Jeanette on April 13, 2016 at 08:55 PM

    NO, we do not charge any percentage for payment transactions not even for free accounts.

    If you are planning to accept payments and you expect more than 10 per month, then you should consider to upgrade your free account with any of plans listed in our Pricing page.

    For example, the Bronze plan will allow you to accept up to 1,000 payments per month and it only cost $19 a month. You can cancel this subscription any time.
    A recommendation: To accept credit card payments in our forms, do not use plain text fields to request credit card sensitive info, instead you must Integrate your form with any of our Payment integrations.