What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I adjust shipping depending on location?

    Asked by cactusskincare on April 14, 2016 at 01:33 AM



    I used to use Jotform in the old days and was able to adjust the shipping on the one item in my basket by creating rules for the price. If the country field said Australia, I would make it $0. If it said anything else it was $5.


    Is this still possible? Or has this been changed? The shipping options seem very limited nowadays.



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    JotForm Support

    Answered by Chriistian on April 14, 2016 at 03:31 AM

    You can set the shipping on Paypal Payment Integration, but there is no pricing based on location. Instead of using the setting in jotform, I would suggest to configure the shipping rates into your Paypal account dashboard. Here's how: How to add Shipping to your Paypal standard account

    Configure the rates for Australia and non-Australian. So once someone selects a product from your form and they are redirected to the Paypal Payment page, the shipping rates will be calculated based on the user's location.

    Please make sure to allow the transaction based shipping settings to override your profile settings.

    Hope this helps. If this option is not suitable for your requirement, please let us know.