What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Copying the script embed code does not work

    Asked by VPInstitut on April 14, 2016 at 05:09 AM

    Hello, thank you very much, your forms are really nice and easy to make, but when I copy script code in my web, responsibility does not work.

    Can you help me, please?

    Page URL:

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    JotForm Support

    Answered by liyam on April 14, 2016 at 07:10 AM


    I have checked your web page and it shows properly the form in your web page.

    If this is not appearing on your end, you can try clearing your browser's cache and try again, or try a different browser and see if it shows up there.

    If there is another issue which you are experiencing, please do let us know.


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    Answered by VPInstitut on April 14, 2016 at 07:32 AM

    Hello, yes, I maybe use a wrong expresion. It does not work on mobile phone or tablet, when I make a browser window smaller, form disappear.

    Thank you.

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    JotForm Support

    Answered by liyam on April 14, 2016 at 09:17 AM

    Thank you for the clarification.

    It appears that the problem happens to have something to do with your layout on your webpage. The responsiveness of the page seems to cover the form. 

    Have you tried using the iframe code or full HTML source code if it will make any difference?