What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account was auto-suspended

    Asked by imaxxmerchandisingcom on April 14, 2016 at 05:41 AM

    Hi,

     

    for some reason my form has been disabled, i am only trying to embed it into Adobe Muse, below is my URL, kindly help me please. Thanks.

     

     

    URL: https://form.jotform.me/61042734397457

    Page URL:
    http://imaxxmerchandising.com/field_intranet/login.html

    JotForm adobe muse thanks
  • Profile Image
    JotForm Support

    Answered by beril on April 14, 2016 at 07:19 AM

    Your account was auto-suspended by our system because you are asking password.

    If you are trying to create a sign-up or login form, this is unfortunately not possible with JotForm. Since the forms cannot query outside sources, the forms would simply collect usernames and passwords, which is against our terms of use.  You can setup a form to collect details such as name, address, email address and other non-sensitive information. 

    I've deleted your form and reactivated your account.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.