What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PCI compliant?

    Asked by Phantom28 on April 14, 2016 at 08:08 AM
    PCI
  • Profile Image
    JotForm Support

    Answered by Charlie on April 14, 2016 at 09:34 AM

    It seems like you have posted your question too early? Would you like to ask if JotForm is PCI compliant? If so, please note that we are not PCI compliant because we do not allow our forms asking for sensitive information like credit card and other payment details. Please check our terms page for this: http://www.jotform.com/terms/ 

    JotForm does not process payments, instead we have integrations to different 3rd party payment processors (which are the ones that are PCI compliant). You can check on how to integrate payment tools in your form by checking this guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form. Basically the payment details are passed through the payment processors gateway and it is processed there, we do not store the these kind of information in our servers.

    I hope that helps.

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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:19 AM

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team.