My download space will not reset

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    uk44records
    Asked on April 14, 2016 at 09:02 AM

    Hi jot form Ive tried to empty the forms download space but it will not clear I no longer need to use this and its make jot for not work so I may have to leave.

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    Kiran
    Answered on April 14, 2016 at 10:58 AM

    I see that there are two uploaded files related the form Uk44 Records track submission which was not deleted along with the submission.  I've now reset the upload space on your account and you should be able to see that the storage space is cleared. Sorry for the trouble caused.

    If you need any further assistance, please let us know. We will be happy to help. 

     

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    uk44records
    Answered on April 14, 2016 at 03:45 PM
    thank you great service cheers :)
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