What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My download space will not reset

    Asked by uk44records on April 14, 2016 at 09:02 AM

    Hi jot form Ive tried to empty the forms download space but it will not clear I no longer need to use this and its make jot for not work so I may have to leave.

  • Profile Image
    JotForm Support

    Answered by Kiran on April 14, 2016 at 10:58 AM

    I see that there are two uploaded files related the form Uk44 Records track submission which was not deleted along with the submission.  I've now reset the upload space on your account and you should be able to see that the storage space is cleared. Sorry for the trouble caused.

    If you need any further assistance, please let us know. We will be happy to help. 


  • Profile Image

    Answered by uk44records on April 14, 2016 at 03:45 PM
    thank you great service cheers :)