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    We are shown a message that our account is suspneded due to phishing

    Asked by Harry  on April 14, 2016 at 09:32 AM

    Username for account: help@stripeolt.com

     

    Hi there,

    We have been locked out of the account above - we need to be able to log-in as soon as possible because our clients rely on your service and we have had reports they are unable to use the Jot Form links.

    Please get back to us as soon as possible.

    Screenshot
    suspended phishing account
  • Profile Image

    Answered by Ben on April 14, 2016 at 11:21 AM

    I took a look at your account Harry and I see that you have a lot of forms with high probability of phishing. I have whitelisted few of them for you now since they seem OK, but please do note that if you include words like password or username on your forms it is very likely that they would get suspended.

    So I would suggest avoiding the same - especially "password" (which I did not see, just mentioning it).

    Do let us know if you happen to have any other issues and we would be happy to assist with the same.