What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Lightbox form not mobile responsive?

    Asked by stevenkessler on April 14, 2016 at 11:07 AM

    This form does not seem to be mobile responsive, even though that is selected.  Look for the green Register Now button down the page.

     

    The webpage is old and not mobile responsive  --  does that stop your form from being responsive?

    Page URL:
    http://www.efttherapycenter.com/eft-level-2.htm

    mobile responsive mobile form lightbox form
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    JotForm Support

    Answered by EltonCris on April 14, 2016 at 12:21 PM

    The form itself is mobile responsive by default. If you are going to open your stand alone form on mobile https://www.jotform.com/60877419690165, it would render properly on mobile.

    However, if you have embedded the form on a non-mobile responsive page, the form style will not be able to respond properly on mobile since it depending on the responsiveness of the whole page or container where it is embedded. In order words, the site should be mobile responsive in order for the form to work the same way.

    If you have further questions, let us know.

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    JotForm Support

    Answered by Mike on April 14, 2016 at 05:20 PM

    No, we cannot add some other mobile compatible mode to the embedded form. Although, the form should work properly on your web page.

    Screenshot from a mobile phone:

    If you would like to have a better mobile layout, you may consider placing a direct link to the form. In this case, the form will be loaded in a mobile view.

    Thank you.

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    Answered by stevenkessler on April 14, 2016 at 05:30 PM

    Well, that sounds like a good idea.  How is a direct link different from the button?

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    JotForm Support

    Answered by Mike on April 14, 2016 at 06:40 PM

    The link will simply load your form in a new browser tab if you use a target = " _blank " attribute on it.

    Example:

    <a target="_blank" href="http://form.jotform.us/form/60877419690165" rel="nofollow" >http://form.jotform.us/form/60877419690165</a>

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    Answered by stevenkessler on April 14, 2016 at 07:14 PM

    Got it.  Thanks for that.

  • Profile Image

    Answered by stevenkessler on April 15, 2016 at 04:01 PM

    pardon my html ignorance here.

     

    I'm using a button to call the form.  I don't see an <a target="_blank" href= call anywhere in the code for either the button or the form.  Where do I insert the target = " _blank " code?

     

    The webpage is http://www.efttherapycenter.com/eft-level-2.htm

    Look for a green Register Now button.

     

    thanks

  • Profile Image
    JotForm Support

    Answered by Mike on April 15, 2016 at 05:21 PM

    Please try with a code from the next link:

    http://pastebin.com/raw/UJ8n3MCV

    Thank you.