What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    image in payment form

    Asked by tigermatt on April 14, 2016 at 11:51 AM

    I'm using the paypal payment form and it has an option for an image URL. I tried various things and can't get it to work. Any ideas?

    payment form in and image url work
  • Profile Image
    JotForm Support

    Answered by KadeJM on April 14, 2016 at 01:09 PM

    To my understanding you mean that you've added an image url to your paypal payment form but the image is not appearing.

    I've checked on this problem for you and found the reason this is happening is because you are using your imgur account's link to the image and not the direct link to the image which ends in .jpg or .png and such depending on the file type you are using.

    Your Image Link:

    http://imgur.com/3hhip9a

     

    Updated Image Link:

    Should be something like https://i.imgur.com/3hhip9a.png (will open just your image in browser)

    Additionally since we use secured pages you'll need to convert the link from http to https otherwise it won't show the image either.

     

    Example Image Direct Link via Imgur: 

    Where to find it in Imgur (ends in .png)