What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Has the ability to customize auto responders been lost since the new update?

    Asked by WeavexPert on April 14, 2016 at 12:39 PM

    Hey Jotform Fam,


    I'm trying to customize an auto responder but cant seem to figure this out with the new format. Can you please direct me? I'm actually lost. Just when I figured out the platform, it changed on me.

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    JotForm Support

    Answered by david on April 14, 2016 at 01:45 PM

    Autoresponder and notification emails are still definitely editable.  Here is our guide for the new UI:


    Alternatively, if you wish to use the old UI, you can reload your form from this URL to load the old UI's:


    If you need help with changing anything specific in the new UI, let us know and we will be happy to help.