What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I downgrade my account?

    Asked by dallascc on March 05, 2012 at 02:35 PM

    Need to go back to the free acount. How do I do this?


  • Profile Image

    Answered by sarfaraz0075 on March 05, 2012 at 02:46 PM

    Please check the following link for details:


  • Profile Image

    Answered by dallascc on March 05, 2012 at 02:53 PM

    it is not working.

  • Profile Image

    Answered by gori-mathew on March 05, 2012 at 02:58 PM


    Yes you can downgrade your account anytime as per this link; http://www.jotform.com/pricing/

    Kindly to facilitate this downgrade, send us your account details; username, email, payment method and your URL to jotformsupport@gmail.com  

    Awaiting for you feedback to work on your rquest.