What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've successfully added the new DNS, but how do I change the name of the URL?

    Asked by sourcerie on April 14, 2016 at 03:13 PM

    I've successfully added the new DNS, but how do I do step 2, that is, change the name of the jotform URL so that it's http://forms.my-company-domain.com/form/1234567890? Within jotform, "publish" only changes form's name from jotform.com/numbers to jotform.com/form_name.



    This is a re-post of a comment on How to use Custom Domains with Jotform

    JotForm publish name domain
  • Profile Image

    Answered by Ben on April 14, 2016 at 05:10 PM

    If I understood you correctly you have changed the DNS so that you can access your forms over your own website, but would now like to alter the form name as well so that it is not a number?

    If that is true, please do note that doing both is not possible.

    So you would only be able to use the forms with the number as so:

    forms.my-company-domain.com/form/1234567890

    Hope this helps.