What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where can I find where my files are saved on Dropbox?

    Asked by royalmaia on April 14, 2016 at 05:04 PM
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    JotForm Support

    Answered by BDAVID on April 14, 2016 at 10:02 PM

    Go to your integration, and click on the Dropbox integration:

    Then click on edit integration:

    Authenticate the account, and look for the folder name:

    That's the one you need look for in your Dropbox account search bar:

    Let us know if you need more help, we will be glad to assist you.


  • Profile Image

    Answered by royalmaia on April 15, 2016 at 01:45 AM
    I don't have the edit integration button...
    Kind regards
    Maia Royal
    t. +64 27 521 3428
    e. maia@warmerdam.co.nz
  • Profile Image
    JotForm Support

    Answered by Jan on April 15, 2016 at 03:56 AM

    Please try to remove the integration and then log out from JotForm. After that, log back in and add the Dropbox integration again.

    In the Dropbox integration, here's where your folder name is:

    This is what it should look like in Dropbox:

    Hope that works. Thank you.