Why is my form disabled?

  • Profile Image
    imobile13
    Asked on April 14, 2016 at 05:05 PM

    Hi,

     

    I just updated my Form - Tarantula CRM customizations form - here is the link:  https://form.jotform.com/60804954142151  and it says "form not found - this form is disabled"

     

    Please help!

    Chelsea

  • Profile Image
    Kevin_G
    Answered on April 14, 2016 at 09:51 PM

    This happens when our anti-phishing system detects that you are asking for information that is not allowed on JotForm, then your forms are disabled and your account is suspended; however, I have double checked your forms and I can see they are clean and you are not asking for information that is not allowed on JotForm, this is why I have activated your account and re-enabled your forms. 

    Please confirms us that they are working fine on your end now. 

     

  • Profile Image
    Kevin_G
    Answered on April 14, 2016 at 09:52 PM

    Also, please take a look to our terms in order to avoid your forms to be cataloged as phishing and suspend your account due to that.